To provide pharmaceutical care services that improve clinical, economic, and
humanistic outcomes by:
Conducting clinical assessments, establishing goals, and delivering education to
empower and motivate patients to assume greater responsibility for their
individual health outcomes
Collaborating with physicians and other allied professionals to achieve goals of
therapy, thereby also elevating pharmacists to essential members of the health
Targeting opportunities for employers and others to improve the return on
investment of their health care dollars
LPIHO was incorporated in Pennsylvania as an S Corporation in 2005.
LPIHO Board of Directors
Headquartered in Lancaster, PA, LPIHO is a joint venture of 3 independent
pharmacists committed to making a difference in the delivery of healthcare at
the local level.
Dick Williams, RPh, President
Richard H. Williams is a 1960 graduate of the Philadelphia College of Pharmacy.
He has owned and operated Williams Apothecary, Inc. in Lancaster, PA since 1970.
Williams Apothecary, Inc. is an affiliate of the Professional Compounding
Centers of America (PCCA) and the International Academy of Compounding
Pharmacists (IACP) and boasts a full-time consulting arm, Medication Information
Services. Williams Apothecary is also the primary pharmacy provider for hospice
services in Lancaster County.
Dick is a long-standing member of PPA, ASCP, NCPA and APhA. He
was a former board member for Pharmacists Mutual Insurance Company. He has served on the board
for Lancaster County Mental Health and Mental Retardation and has been active at
the state level on a variety of pharmacy issues, including the implementation of
the Act 102, The Pharmacy Practice Act, and numerous long term care initiatives.
Dick is also owner of a Shred-It Corporation franchise. Shred-It is an onsite
document destruction company. A prime example of his foresight is that Dick
introduced this idea to the Lancaster market long before most people ever heard
of the term HIPAA, much less knew what it meant.
You need only to examine the corporate slogans of Williams Apothecary and
Medication Information Services to understand the dedication to excellence in
pharmacy that Dick has practiced his entire professional career. “A Lifetime
Commitment to Long Term Care” and “Where Education Meets Medication” are a
reflection of Dick Williams the pharmacist and the man.
Stephen Wiley, MS RPh, Treasurer
Stephen is a 1976 graduate of Temple University School of Pharmacy with a
Bachelor of Science Degree and a 1987 graduate from College of St. Francis with
a Masters in Health Administration.
He is founder and President of Wiley’s Pharmacies, a four location practice in
Lancaster County Pennsylvania. Steve began his Community practice in 1992 after
serving in various positions in hospital pharmacy including Director of Pharmacy
at Penn State’s University Hospital at Hershey Medical Center from 1981 to 1990.
During his tenure at Hershey he developed and implemented seven satellite
pharmacies along with a clinical pharmacy division and the first general
hospital pharmacy residency program in Central Pennsylvania.
Today he remains active with local, state and national Pharmacy organization and
is passionate about furthering clinical pharmacy practice at the Community
Pharmacy level. He actively works as Adjunct Faculty with University of the
Sciences Experiential Pharmacy Practice program. Approximately eight students
are placed annually at Wiley Pharmacy sites.
The formation of LPIHO and the opportunity to work with his distinguished
colleagues has been a dream realized with creative thinking, concrete results,
improved patient outcomes and dramatic savings of healthcare dollars. Stephen’s
philosophy has always been to provide excellence in product, service and
personal medication counseling to promote wellness and healing.
Coleen M Kayden, R.Ph, Secretary
Coleen is a 1978 graduate of the Philadelphia College of Pharmacy and has been a
staff and consultant pharmacist for Williams Apothecary, Lancaster, PA, since
1986. Her responsibilities include consultant work for several long-term care
facilities in Lancaster County as well as Hospice of Lancaster County. She is a
Past President of the Pennsylvania Pharmacists Association, past Chairperson of
the Lancaster Community Health Plan Board of Directors, and a member in good
standing of the American Pharmacists Association, the American Society of
Consultant Pharmacists and the National Community Pharmacists’ Association. She
has been involved in presentations on the local, state and national level
concerning pain management, Alzheimer’s disease and dementia.
Coleen currently serves as co-chair of the Pain and Palliative Care Partnership,
devoted to improving pain management in long term care facilities in Lancaster
County and beyond. She has chaired various committees and task forces for the
Pennsylvania Pharmacists Association and currently serves as chair of the
Educational Foundation. Coleen serves on the University of Pittsburgh’s School
of Pharmacy Board of Visitors; the Philadelphia College of Pharmacy Board of
Visitors; the Steering Committee for the Pennsylvania Cancer Pain Initiative,
the Pennsylvania Medical Assistance Advisory Committee, and in 2005 was
appointed to the board of St. Joseph’s Health Ministries in Lancaster, which she
She is a founding Board Member of Linking Pharmacists to Improved Health
Outcomes (LPIHO) and serves as liaison to the Lancaster County Business Group on
Health (LCBGH) and the BRiDGE Project for Patient Self-Management (PSM) in
diabetes and cardiovascular disease. In 2009, Coleen was appointed to the
Pennsylvania Restraint Reduction Initiative (PARRI) Task Force. Coleen served on
the Steering Committee for Project Access Lancaster County (PALCO). She is a
past recipient of the Pennsylvania Pharmacists’ Association Pharmacist of the
Year award, the 2008 Bowl of Hygeia Award winner for outstanding community
service, and was honored in 2010 as Outstanding Alumnus of the Philadelphia
College of Pharmacy at the University of the Sciences in Philadelphia.
PJ Ortmann, RPh, MBA, Director of Marketing
PJ has been a pharmacist for over 34 years with broad experience in many aspects
of the profession including Military and Civil Service, Hospital, Managed Care,
the Pharmaceutical Industry, and Community Practice. He has extensive experience
working with Employers and Health Care Benefit design, Prescription Benefit and
Rx claims analysis, as well as implementation of Patient Health awareness
programs. A long time advocate of the “Asheville Project”, PJ presented for many
years to physicians and pharmacists on the benefits of coordinating patient care
to improve outcomes.
PJ brings to LPIHO a passion for shifting employer focus from “spending” to one
of “investing” in Health Care Benefits. With his diverse background and
knowledge of both clinical as well as business aspects of Health Care Benefits
management, he will be responsible for seeking new opportunities for LPIHO, as
well as growing and developing existing client services.
A 1977 graduate of the Philadelphia College of Pharmacy and Science with a BS in
Pharmacy, PJ earned a Masters of Business degree in Health Care Administration
from Eastern University in 2001. He is an active member of Local, State
and National Pharmacy organizations; serves as the Vice President of the
Lancaster County Pharmacists Association; and is the Regional Coordinator for
the Central Region of the Pennsylvania Pharmacists Association.
Justin Piosa, Business Administrator
Justin Piosa joined LPIHO (Linking Pharmacists to Improved Health Outcomes)
as Business Administrator in 2012.